Welcome to Car Hire Sydenham. These Terms of Service govern your use of our website and vehicle rental offerings. By using our services, you agree to these terms.
Rental Terms
All car rentals are governed by a Rental Agreement provided at the time of booking or vehicle pickup. This document outlines the specific terms, conditions, insurance coverage, applicable charges, and your responsibilities for that rental. In case of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement will prevail.
Eligibility Criteria
Renting a vehicle requires:
- To rent a vehicle from Car Hire in Sydenham, you must be at least 21 years old, although age restrictions may apply depending on the vehicle type. A valid driving licence suitable for the vehicle category is required, along with identification and proof of your current address. Payment information, including a security deposit, must also be provided. Additional requirements may be outlined in the Rental Agreement.
Booking and Payment Process
- Reservations can be made via our website, by telephone, or directly at our Sydenham office. A deposit may be needed to confirm your booking. The remaining balance, along with a security deposit, is generally payable at the time of vehicle pickup. All prices are displayed in British Pounds (£) and include VAT where relevant. We accept major credit and debit cards, with secure processing through trusted payment providers.
Vehicle Pickup and Drop-off
- At the time of vehicle collection, it is your responsibility to conduct a thorough inspection and report any pre-existing damage without delay. A vehicle condition report will be created and signed by both parties. The vehicle should be returned in the same condition as it was collected, with allowances made for normal wear and tear. Any new damage will be evaluated and charged as necessary. You are required to return the vehicle with the same level of fuel as when it was picked up; refueling charges will apply if the fuel level is lower. Late returns may result in extra fees, so please notify us promptly if you anticipate a delay. You will be liable for any parking fines, traffic violations, or other charges incurred during the rental period, along with an administration fee.
Insurance and Responsibility
- All rentals include basic third-party insurance. Detailed coverage information and excess amounts can be found in your Rental Agreement. You may have the option to purchase additional insurance to lower your financial liability. It is important to review these options. You will be liable for damage or loss up to the excess amount unless covered by additional insurance. Any damage resulting from negligence, misuse, or violation of these Terms remains your responsibility, regardless of insurance status.
Cancellation and Modifications
Cancellation and amendment policies differ based on the type of booking and the notice given. For precise information, please consult your booking confirmation or Rental Agreement. Be aware that late cancellations or no-shows may incur additional charges.
Prohibited Activities
Prohibited Uses of Rental Vehicle
- Usage of the vehicle for illegal purposes or activities is prohibited. Engaging in racing, rallying, off-roading, or other dangerous maneuvers is not allowed. Transporting hazardous materials, sub-letting to others, or permitting unauthorized drivers is forbidden. Operating the vehicle while under the influence of alcohol or drugs, using it for unintended purposes, exceeding passenger or weight limits, and driving outside designated geographical areas without prior consent are all violations of our terms.
Breach of these terms may lead to rental termination and fees.
8. Liability Restrictions
To the extent allowed by English and Welsh law, Car Hire Sydenham will not be responsible for any indirect, incidental, special, or consequential damages, nor for any loss of profits, data, or business resulting from your use of our services. Our total liability for any claims will not exceed the rental amount paid in the prior 12 months. This limitation does not apply to liability for death or personal injury due to negligence, or for fraudulent activities.
9. Local Legal Framework
These Terms are regulated by the laws of England and Wales. Disputes will be addressed solely within the jurisdiction of English and Welsh courts.
10. Updates to Terms
We reserve the right to update these Terms at any time. Changes take effect as soon as they are posted on our website. Continued use of our services indicates your acceptance of the revised Terms.
Contact Details
For inquiries regarding these Terms, please reach out to us.
Sydenham Car Hire Services
Riverside Way, Sydenham SE26 5BS, UK
Contact Number::
442031510784