Sydenham Privacy Policy

Data Collection Practices

We gather and handle various personal information types, including:

2. Our Use of Your Data

Your personal information serves these key purposes:

• Service Provision and Contract Fulfillment:
  • Managing your vehicle rental bookings and contracts in Sydenham. Confirming your identity and ensuring compliance with our rental criteria. Coordinating the procedures for picking up and returning your vehicle. Handling payment transactions, including deposits and additional fees.
• Customer Communication (Legal Basis/Contract Fulfillment):
  • Delivering booking confirmations, updates, and essential rental details. Addressing your inquiries and offering customer support. Informing you of any service or policy changes.
• Marketing Preferences and Consent Management:
  • We communicate promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can opt out at any time.
• Service Enhancement (Legitimate Interest):
  • Assessing website interactions to refine user experience and site performance. Conducting analysis to upgrade our vehicle offerings and service quality.
• Compliance with Legal Requirements:
  • Adhering to legal standards, regulatory obligations, and tax laws. Mitigating fraud risks and safeguarding service integrity. Addressing conflicts and upholding our policies.

Information Exchange

Information Sharing Practices

• Local Service Partners: We collaborate with third-party service providers, including payment processors and IT support, to facilitate our offerings. These partners are required to safeguard your data.

Your personal information is not sold to third parties.

Data Protection Standards

We employ suitable technical and organizational measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. This includes the use of encryption, access controls, secure servers, and regular security evaluations. Nonetheless, it is important to recognize that no method of internet transmission or electronic storage can guarantee complete security.

Data Storage Policy

We keep your personal information only for the time needed to achieve the purposes for which it was collected, including compliance with legal, accounting, or reporting obligations. The duration for which we retain data depends on the specific type of information and the context in which it is processed.

Your Legal Rights

Your rights under UK data protection law in Sydenham

• Accessing Your Personal Information: Obtain a copy of your personal information with us.

Contact us to exercise your rights below.

Cookies and Tracking Policies

Our website employs cookies and similar technologies to improve your browsing experience, monitor site traffic, and customize content for you. You have the option to adjust your cookie preferences via your browser settings at any time.

Policy Changes

We may revise this Privacy Policy from time to time to address changes in our practices or legal obligations. Any updates will be reflected on this page, along with a new "Last Updated" date. We recommend that you check this policy periodically to stay informed about our privacy practices.

Contact Information

For inquiries regarding our Privacy Policy or data practices, reach out to us: